Spotlight Events, LLC

Satisfaction Survey


Event Date: Sunday, December 14, 2008
Event Type: Wedding
Event Location: Tuskawilla Country Club
Event Staff: DJ Andy Hughes
   
Quality of Customer Service via Telephone: Excellent
Quality of Customer Service via Internet: Excellent
Quality of Customer Service at Event: Good
Friendliness of your Entertainer: Excellent
Promptness of your Entertainer: Excellent
Professionalism of your Entertainer: Excellent
Entertainer's Performance: Good
Entertainer's Appearance: Excellent
System Appearance: Excellent
Sound Quality: Excellent
Overall Volume Levels: Excellent
Music Selection: Good
Incorporation of Your Requests: Good
Lighting Effects: Excellent
Equipment Appearance: Excellent
Overall Customer Service: Excellent
Planning Assistance: Excellent
Entertainer's Cooperation with Other Vendors: Excellent
Overall Performance Rating: Excellent
   
Is there anything specific that can be improved upon? The only thing that I could think of was more contact prior to the wedding date. We booked almost 9 months out and other than the emails I sent, I didn't hear from the DJ until two days before the wedding regarding music and timelines, which made me nervous.
Additional comments or suggestions? They were great! We had both Andy and Jaren and they were very nice and helpful throughout the wedding. The ceremony and reception went very smoothly. My guests LOVED all the music and everyone had a great time! We couldn't have asked for anything more! They even found very rare songs, that not many people had heard of, for our ceremony music, which made our day so special. I would HIGHLY recommend them for your wedding day or next event!
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Kristin B.
Email: kladino <at> gmail.com
Phone: 407-473-2678

Survey Submitted on Tuesday, January 13, 2009